After-sales support
Hotline
+ 33 (0)4 74 73 21 12
Free of charge hotline service opened 7 days a week
- Monday to Friday: from 7:30 to 12:00am and 1:30 to 6:30pm
- Saturday and Sunday: from 7:30 to 12:00am and 1:30 to 5:00pm
On site operations
Team of multidisciplinary engineers available for emergency breakdown call out and scheduled works
Contact our on-site operations department:
Mr. Philippe CAET
+ 33 (0)4 74 73 21 12
+ 33 (0)4 74 73 20 02
sav-interventions@billion.fr
Spare parts
The assurance of an original part supplied at a very competitive price. Read more
A vast choice of mechanical (screws, barrels, check valves), electrical and hydraulic parts.
More than 85% of parts available from stock and dispatched the same day 5 days per week.
A customer collection point for parts open 5 days per week
- Monday to Thursday: from 07:30 to 12:00am and 1:30 to 5:30pm
- Friday: from 07:30 to 12:00am and 13:30 to 5:00pm
Contact our spare parts department:
Mrs. Sylviane ROCH
+ 33 (0)4 74 73 20 97
+ 33 (0)4 74 73 20 03
p-billion@billion.fr
Update your equipment
A BILLION machine is a durable asset adaptable to technology evolutions.
For that purpose, we recommend you:
- The addition of new machine options
- Software updates
- Mechanical and hydraulic refurbishment
- Transformation of a single material IMM into a multi-shot one
- Geometric corrections
- Tiebar extension control by ultrasonics
Contact:
Mr. Jean-Christophe BESSONNAT
+ 33 (0)4 74 73 21 09
+ 33 (0)4 74 73 20 02
sav-devis@billion.fr