{"id":93,"date":"2017-06-01T09:33:15","date_gmt":"2017-06-01T07:33:15","guid":{"rendered":"https:\/\/www.billion.fr\/?page_id=93"},"modified":"2025-11-13T10:11:57","modified_gmt":"2025-11-13T09:11:57","slug":"after-sales-support","status":"publish","type":"page","link":"https:\/\/www.billion.fr\/en\/expertise-services\/after-sales-support\/","title":{"rendered":"After-sales support"},"content":{"rendered":"<div id=\"after-sales-1\" class=\"relative\">\n<div class=\"half-block-div half-div-text right div-bg-blue\">\n<h2>Hotline<\/h2>\n<p><i class=\"fa fa-phone\" aria-hidden=\"true\"><\/i> + 33 (0)4 74 73 21 12<\/p>\n<p><i class=\"fa fa-clock-o\" aria-hidden=\"true\"><\/i> Free of charge hotline service opened 7 days a week<\/p>\n<ul class=\"list-long-arrow long-arrow-white\">\n<li>Monday to Friday: from <strong>7:30 to 12:00am<\/strong> and <strong>1:30 to 6:30pm<\/strong><\/li>\n<li>Saturday and Sunday: from <strong>7:30 to 12:00am<\/strong> and <strong>1:30 to 5:00pm<\/strong><\/li>\n<\/ul>\n<\/div>\n<div class=\"half-block-div left ctn-img-absolute\"><a class=\"fancybox\" title=\"Billlion - Hotline\" href=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-hotline.jpg\" rel=\"gallery\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-714 transitions\" title=\"Billlion - Hotline\" src=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-hotline.jpg\" alt=\"Billlion - Hotline\" width=\"1000\" height=\"625\" srcset=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-hotline.jpg 1000w, https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-hotline-300x188.jpg 300w, https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-hotline-768x480.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/div>\n<\/div>\n<div id=\"after-sales-2\" class=\"relative\">\n<div class=\"half-block-div half-div-text div-bg-red\">\n<h2>On site operations<\/h2>\n<p>Team of <strong>multidisciplinary engineers<\/strong> available for <strong>emergency breakdown<\/strong> call out and scheduled works<\/p>\n<p class=\"contact-title\">Contact our on-site operations department:<\/p>\n<p><span class=\"tel-caps-contact\"><i class=\"fa fa-phone\" aria-hidden=\"true\"><\/i> + 33 (0)4 74 73 21 12<\/span><\/p>\n<p><span class=\"mail-caps-contact\"> sav-interventions@billion.fr<\/span><\/p>\n<\/div>\n<div class=\"half-block-div ctn-img-absolute right\">\n<p><a class=\"fancybox\" title=\"Billlion - Team of multidisciplinary engineers available for emergency breakdown call out and scheduled works\" href=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-on-site-operations.jpg\" rel=\"gallery\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-717 transitions\" title=\"Billlion - Team of multidisciplinary engineers available for emergency breakdown call out and scheduled works\" src=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-on-site-operations.jpg\" alt=\"Billlion - Team of multidisciplinary engineers available for emergency breakdown call out and scheduled works\" width=\"1000\" height=\"663\" srcset=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-on-site-operations.jpg 1000w, https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-on-site-operations-300x199.jpg 300w, https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-on-site-operations-768x509.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<div id=\"after-sales-3\" class=\"relative\">\n<div class=\"half-block-div half-div-text right div-bg-grey\">\n<h2>Spare parts<\/h2>\n<div>\n<p>The <strong>assurance of an original part<\/strong> supplied at a <strong>very competitive price<\/strong>. <span class=\"more-link inline transitions\">Read more<\/span><\/p>\n<div class=\"more-hide\">\n<p>A vast choice of <strong>mechanical<\/strong> <span class=\"smaller\">(screws, barrels, check valves)<\/span>, <strong>electrical <\/strong>and <strong>hydraulic <\/strong>parts.<\/p>\n<p><strong>More than 85% of parts<\/strong> available from stock and dispatched the same day 5 days per week.<\/p>\n<p><i class=\"fa fa-clock-o\" aria-hidden=\"true\"><\/i> A customer collection point for parts <strong>open 5 days per week <\/strong><\/p>\n<ul class=\"list-long-arrow long-arrow-white\">\n<li>Monday to Thursday: from <strong>07:30 to 12:00am<\/strong> and <strong>1:30 to 5:30pm<\/strong><\/li>\n<li>Friday: from <strong>07:30 to 12:00am<\/strong> and <strong>13:30 to 5:00pm<\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p class=\"contact-title\">Contact our spare parts department:<\/p>\n<p><span class=\"name-contact\">Mrs. Sylviane ROCH<\/span><br \/>\n<span class=\"tel-caps-contact\"><i class=\"fa fa-phone\" aria-hidden=\"true\"><\/i> + 33 (0)4 74 73 20 97<\/span><\/p>\n<p><span class=\"mail-caps-contact\"><i class=\"fa fa-envelope\" aria-hidden=\"true\"><\/i> p-billion@billion.fr<\/span><\/p>\n<\/div>\n<div class=\"half-block-div left ctn-img-absolute\"><a class=\"fancybox\" title=\"Billlion - spare-parts : The assurance of an original part supplied at a very competitive price\" href=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-spare-parts-2.jpg\" rel=\"gallery\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-724 transitions\" title=\"Billlion - spare-parts : The assurance of an original part supplied at a very competitive price\" src=\"https:\/\/www.billion.fr\/wp-content\/uploads\/Billlion-after-sales-spare-parts-2.jpg\" alt=\"Billlion - spare-parts : The assurance of an original part supplied at a very competitive price\" width=\"1000\" height=\"1033\" \/><\/a><\/div>\n<\/div>\n<div id=\"after-sales-4\" class=\"relative erase-space-inline-block\">\n<div class=\"half-block-div half-div-text div-bg-blue restore-space-inline-block\">\n<h2>Update your equipment<\/h2>\n<p>A BILLION machine is a <strong>durable asset adaptable to technology evolutions<\/strong>.<\/p>\n<p>For that purpose, we recommend you:<\/p>\n<ul class=\"list arrow-white\">\n<li>The addition of new machine options<\/li>\n<li>Software updates<\/li>\n<li>Mechanical and hydraulic refurbishment<\/li>\n<li>Transformation of a single material IMM into a multi-shot one<\/li>\n<li>Geometric corrections<\/li>\n<li>Tiebar extension control by ultrasonics<\/li>\n<\/ul>\n<\/div>\n<div class=\"half-block-div ctn-img-absolute right div-bg-blue restore-space-inline-block\">\n<p class=\"contact-title\">Contact:<\/p>\n<p><span class=\"tel-caps-contact\"><i class=\"fa fa-phone\" aria-hidden=\"true\"><\/i> + 33 (0)4 74 73 21 09<\/span><\/p>\n<p><span class=\"mail-caps-contact\">sav-devis@billion.fr<\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Hotline + 33 (0)4 74 73 21 12 Free of [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":89,"menu_order":101,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-93","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/pages\/93","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/comments?post=93"}],"version-history":[{"count":7,"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/pages\/93\/revisions"}],"predecessor-version":[{"id":4198,"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/pages\/93\/revisions\/4198"}],"up":[{"embeddable":true,"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/pages\/89"}],"wp:attachment":[{"href":"https:\/\/www.billion.fr\/en\/wp-json\/wp\/v2\/media?parent=93"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}